Your questions.
Clear answers.
What does EPA INTELLIGENCE do?+
EPA INTELLIGENCE focuses on structured digital research, transaction documentation, due diligence, incident reviews and risk-related advisory work. We organize available information, distinguish evidence from assumptions and outline findings in a form that can be independently examined. The exact deliverables depend on an individually agreed scope.
Can you guarantee a financial result?+
No. An investigation or report cannot guarantee the recovery, release, or return of money. Results depend on the facts, institutions and applicable law.
What can I do in my client workspace?+
The workspace brings together account activity, document storage, messages, public wallet reference entries and withdrawal requests. Each area has a specific purpose: document sharing, account administration or tracking requests. Users should never share private keys, seed phrases or passwords through the portal.
How are withdrawal requests handled?+
Requests are recorded in the account, reviewed by staff, and assigned a status. A request acknowledgment is not confirmation that a payment has been completed.
How do you handle documents?+
Documents are associated with the signed-in account and made available through controlled access. Uploaded evidence should be relevant to the enquiry, readable and appropriately redacted where possible. Never include wallet seed phrases, private keys, account passwords or unrelated third-party personal information.
What happens after a consultation?+
Following an enquiry, the supplied summary can be reviewed to determine whether the subject is within the proposed service scope. If further information is needed, a response may ask for chronology, reference details or clarifications. No professional engagement is established until separate written terms are agreed.
How long does an investigation take?+
Timing depends on the volume and quality of material, the complexity of the questions and whether third-party confirmations are required. A clear initial timeline and scoped milestones can be discussed before an engagement begins. External institutions and service providers operate on their own schedules.
Does EPA represent a government authority?+
No. EPA INTELLIGENCE is presented as a private professional services brand, without claiming governmental status or regulatory endorsement.
Is my wallet connected to the platform?+
Saving a public wallet address creates an address-book entry only. We never ask you for a private key or seed phrase.